The Echo Show is a great smart display device from Amazon. It can be used for various purposes, including watching videos, listening to music, controlling smart home devices, and getting information. However, like any electronic device, the Echo Show can sometimes experience problems with its screen.
In this guide, we will discuss the most common Echo Show screen problems and how to fix them.
Common Echo Show Screen Problems and Solutions
1. Black screen
If your Echo Show screen is black, there are a few things you can try:
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Make sure that the Echo Show is plugged in and turned on.
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Check the power adapter and cable to make sure that they are not damaged.
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Try plugging the Echo Show into a different outlet.
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Restart the Echo Show by unplugging it for 30 seconds and then plugging it back in.
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If the screen is still black, contact Amazon customer support for further assistance.
2. Flickering screen
If your Echo Show screen is flickering, there are a few things you can try:
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Make sure that the Echo Show is placed on a flat, level surface.
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Avoid placing the Echo Show in direct sunlight or near other heat sources.
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Make sure that the Echo Show software is up to date. To check for software updates, say “Alexa, check for updates.”
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Restart the Echo Show by unplugging it for 30 seconds and then plugging it back in.
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If the screen is still flickering, contact Amazon customer support for further assistance.
3. Screen has lines or dots
If your Echo Show screen has lines or dots, there are a few things you can try:
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Make sure that the Echo Show screen is clean and free of dust and dirt.
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Try gently rubbing the screen with a microfiber cloth.
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Avoid using harsh chemicals or abrasive cleaners on the screen.
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If the lines or dots are still visible, contact Amazon customer support for further assistance.
4. Screen is too dark or too bright
You can adjust the brightness of the Echo Show screen by swiping down from the top of the screen and tapping the Settings gear icon. Then, tap Display and adjust the Brightness slider.
If the screen is still too dark or too bright, you may want to try enabling the Adaptive Brightness setting. This will automatically adjust the brightness of the screen based on the ambient light level.
5. Screen won’t turn on
If your Echo Show screen won’t turn on, there are a few things you can try:
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Make sure that the Echo Show is plugged in and turned on.
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Check the power adapter and cable to make sure that they are not damaged.
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Try plugging the Echo Show into a different outlet.
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Restart the Echo Show by unplugging it for 30 seconds and then plugging it back in.
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If the screen is still not turning on, contact Amazon customer support for further assistance.
6. Screen is frozen
If your Echo Show screen is frozen, there are a few things you can try:
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Restart the Echo Show by unplugging it for 30 seconds and then plugging it back in.
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If the screen is still frozen, try pressing the power button for 10 seconds to force a restart.
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If the screen is still frozen, contact Amazon customer support for further assistance.
7. Screen is cracked or broken
If your Echo Show screen is cracked or broken, you will need to contact Amazon customer support for a replacement device.
Conclusion
If you are experiencing any problems with your Echo Show screen, try the troubleshooting tips above. If you are still having problems, contact Amazon customer support for further assistance.