How to Cancel Audible if You’re Having Trouble

Audible is a great way to listen to audiobooks, but sometimes you may need to cancel your membership. Whether you’re no longer using the service, or you’re having trouble canceling, there are a few things you can do.

In this guide, we’ll walk you through the steps on how to cancel Audible, even if you’re having trouble. We’ll also cover some common problems people face when canceling, and how to resolve them.

Canceling Audible

There are two ways to cancel Audible: through the website or through the app.

To cancel Audible through the website:

1. Go to the Audible website and log in to your account.

2. Click on Account Details in the top right corner of the page.

3. Under Membership, click on Cancel membership.

4. Follow the on-screen instructions to complete the cancellation process.

To cancel Audible through the app:

1. Open the Audible app and log in to your account.

2. Tap on the Menu icon in the top left corner of the screen.

3. Tap on Account Details.

4. Under Membership, tap on Cancel membership.

5. Follow the on-screen instructions to complete the cancellation process.

Troubleshooting

If you’re having trouble canceling Audible, there are a few things you can try:

• Make sure you’re logged into the correct account. If you have multiple Audible accounts, make sure you’re logged into the account that has the membership you want to cancel.

• Try canceling from a different device. If you’re having trouble canceling on one device, try canceling from a different device, such as your computer or phone.

• Clear your browser’s cache and cookies. Sometimes, corrupted cache and cookies can interfere with the cancellation process. To clear your cache and cookies, consult the help documentation for your browser.

• Contact Audible customer support. If you’re still having trouble canceling Audible, you can contact Audible customer support for assistance.

Common problems

Here are some common problems people face when canceling Audible:

• I can’t find the cancellation option. If you can’t find the cancellation option, make sure you’re logged into the correct account and that you’re trying to cancel from the website or app. If you’re still having trouble, contact Audible customer support.

• I’m being asked to choose a reason for canceling. Audible requires users to choose a reason for canceling their membership. This is so that Audible can improve its service. You can choose any reason you like, or you can skip this step altogether.

• I’m being offered a discount to stay. Audible often offers discounts to users who try to cancel their membership. This is a common marketing tactic, and Audible is no exception. You can either accept the discount or decline it and continue with the cancellation process.

• My cancellation wasn’t processed. If you’ve canceled your Audible membership and your cancellation wasn’t processed, contact Audible customer support for assistance.

Conclusion

Canceling Audible should be a straightforward process, but sometimes problems can arise. If you’re having trouble canceling your membership, follow the troubleshooting tips above or contact Audible customer support for assistance.

Additional tips

• If you’re canceling Audible because you’re no longer using the service, be sure to download any audiobooks you want to keep before you cancel. After you cancel your membership, you will lose access to your audiobooks.

• If you’re canceling Audible because you’re having financial difficulties, you may be able to put your membership on hold instead. This will allow you to keep your audiobooks and resume your membership when you’re financially able to.

• If you’re canceling Audible because you’re unhappy with the service, be sure to let Audible know why. This feedback can help Audible improve its service for future customers.